SupportGPT

SupportGPT™ is the ultimate generative AI platform for customer support, brought to you by Forethought. We harness the power of OpenAI's Large Language Models to deliver dynamic and human-like responses that elevate your support interactions.

Our platform goes beyond basic automation. By fine-tuning our models to your company's specific conversation history, we enable automated workflow discovery, identify support coverage gaps, and reduce case volume by creating new knowledge articles.

SupportGPT™ caters to agents by providing fully-formed suggested responses that are contextually relevant to each ticket, all thanks to the prowess of generative AI. Whether you operate in e-commerce, SaaS, FinTech, or travel, our tailored workflows and seamless integration with your conversation history ensure a smooth customer support experience.

Our generative AI doesn't stop there. With SupportGPT™, you gain access to proactive insights and the ability to predict, prioritize, and route tickets, making it an indispensable asset for all types of businesses.

Efficiently managing customer support across platforms is crucial, which is why SupportGPT™ offers integrations with popular support platforms like Salesforce, Zendesk, and Freshdesk.

By leveraging the power of generative AI, SupportGPT™ transforms customer experiences, providing empathetic and human-like conversations that adapt to customer context. Say goodbye to impersonal interactions and hello to our intelligent automation.

Transform your customer support with SupportGPT™ - the smart and efficient way to automate, improve satisfaction, and foster customer loyalty.