Nightfall

Nightfall is an advanced data loss prevention (DLP) solution that specifically caters to businesses using Zendesk. As a cloud-native tool, it is designed to empower organizations by identifying and addressing sensitive data, such as personally identifiable information (PII), within Zendesk tickets. By doing so, Nightfall significantly reduces the risks associated with data breaches and ensures compliance with relevant regulations.

Leveraging the power of machine learning, Nightfall boasts highly accurate detectors that can classify potential security and compliance risks in real time. This includes the ability to identify sensitive data across more than 100 file types, including images. Users have the option to either utilize pre-built, high accuracy detectors or create custom detection rules tailored to their specific business needs.

One of Nightfall's primary focuses is protecting sensitive data within Zendesk, such as PHI, HIPAA, and PCI. It achieves this by offering automated workflows for quarantines, deletions, and alerts. The tool seamlessly integrates into the Zendesk workflow, which means that organizations can enjoy continuous protection without any disruptions.

In addition to real-time scanning for API keys, encryption keys, passwords, and other sensitive data, Nightfall also provides features like inventory management of sensitive files and data. Furthermore, it offers HIPAA reporting and monitoring capabilities, allowing organizations to track and address risks effectively. With Nightfall's customizable detection rules specifically designed for Zendesk, organizations can ensure proactive identification of potential risks.

Trusted by organizations globally, Nightfall is known for its proactive and accurate detection of security and compliance risks in various SaaS applications. It offers deep visibility into data security, allowing organizations to minimize risks effectively and demonstrate compliance to regulatory bodies.