Kodif
Description
"Build powerful customer experience flows without coding skills using Kodif's low-code CX platform. Automate customer support with GPT-4 and ChatGPT, offering AI capabilities. Increase CSAT, reduce onboarding time, handle time, and deflect. Secure, HIPAA compliant, AICPA SOC certified."
About Kodif
Welcome to Kodif, the leading low-code CX platform that empowers non-technical teams to create robust customer experience (CX) flows and conduct tests and experiments — no coding skills required. Harnessing the power of GPT-4 and ChatGPT, our platform incorporates advanced AI capabilities to automate customer support processes. With Kodif, you gain access to an AI Agent Assistant, self-service options, and efficient workflows that enable your agents to deliver consistent and error-free customer service.
Our platform is designed to deliver exceptional results, resulting in increased customer satisfaction (CSAT), reduced onboarding time, decreased average handle time, and heightened deflection rates. Kodif offers various use cases tailored to address specific needs, including Refund, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention. By utilizing our guided automated workflows, your agents can effectively prioritize high-value customers and focus on tackling critical issues.
We take data security seriously at Kodif. Our platform follows stringent measures to ensure confidentiality and safety. As a result, we are proud to be HIPAA compliant and AICPA SOC certified, offering you peace of mind while leveraging our low-code CX platform.
At Kodif, we have achieved impressive results through the use of our platform. Clients have reported a 25% reduction in average onboarding time, a 40% reduction in average handle time, a 30% increase in average deflection rate, and a remarkable 93% increase in average CSAT for self-service. Explore our case studies featuring successful implementations with Byte, Reservebar, and Good Eggs to understand how Kodif can optimize your operations.
If you're interested in experiencing the power of Kodif firsthand, we invite you to book a demo with our team. Please contact us via email or phone to schedule a personalized walkthrough of our platform. Additionally, for us to continually enhance your user experience, Kodif utilizes essential and tracking cookies to gain insights on how users interact with our platform.