Growparabolic

Customer supportCustomer support

Description

Parabolic is an AI-powered customer support assistant that accelerates ticket resolution. Embedded in ticketing software like Intercom, Zendesk, and Helpscout, it detects intent and auto-drafts responses, categorizes questions, and indexes past conversations. Append-upsells, auto-indexing, and knowledge base matching make it effective in handling customer queries. Privacy policy, pricing, and TOS are offered by Parabolic Intel Corp.

About Growparabolic

Welcome to Parabolic - the AI-powered customer support assistant designed to make your ticket resolution faster and more efficient! Our advanced technology is here to enhance your existing ticketing software, whether you use Intercom, Zendesk, Helpscout, or any other platform.

What sets Parabolic apart is its ability to understand your customers' intents and draft responses automatically. Whether it's a general query or a highly specific customer concern, our AI assistant has got you covered. Parabolic can handle multiple back-and-forths seamlessly, ensuring a smooth customer support experience.

Not only that, but our AI assistant goes beyond just answering questions. It can identify pain points in your customers' queries and suggest relevant upsells and cross-sells. Parabolic also automatically categorizes incoming questions, making it easier for your team to prioritize and address them quickly.

But that's not all! Parabolic keeps a comprehensive record of every interaction, allowing you to effortlessly search and reference past conversations. With our powerful indexing capabilities, finding the right response is a breeze. Parabolic is even equipped to handle rarely asked questions (RAQs). With just one match in a previous conversation or knowledge base, our AI assistant can provide accurate and timely answers.

When it comes to your data privacy, Parabolic Intel Corp. takes it seriously. We provide a clear privacy policy, as well as terms of service and transparent pricing. You can trust that your customers' information is in safe hands.

Tags

Customer support
Share tool
    Get product updates
    Be the first to try new Tellit features