Eclipse AI

Welcome to Eclipse AI! Our platform is specifically designed to help businesses prevent customer churn by analyzing voice-of-customer data from multiple channels. By integrating data from reviews, chat, phone, and surveys, Eclipse AI offers a comprehensive solution to understand customer sentiment and behavior.

Using advanced generative AI technology, our platform provides actionable intelligence to reduce customer churn. It not only analyzes the data but also offers real-time trend and pattern analysis to predict churn. With this predictive capability, businesses can take proactive measures to retain customers before they decide to leave.

One of the key features of Eclipse AI is its ability to generate controllable measures to reduce churn. These measures can be easily measured and tracked to benchmark your progress. Our platform has been rated as the number one tool for Ease of Use and Quality of Support by G2® for Proactive Customer Retention. Trusted by leading customer-centric brands and achieving High Performer status on G2®, Eclipse AI is the tool you can rely on.

By using Eclipse AI, businesses can not only improve customer loyalty but also increase productivity and boost revenue. Our platform allows you to focus on the priorities that matter by providing instant actionable intelligence. Spend less time analyzing customer feedback and more time making meaningful improvements to your customer retention strategies.