Desku
Description
Desku is a robust AI-powered help desk software that streamlines communication and enhances customer support. It integrates live chat, email, and social media into one platform, providing a unified and efficient support system. Tailored to various industries, it offers shared email inboxes, social media integration, and a knowledge base powered by AI. With an emphasis on simplicity and automation, Desku automates support and provides real-time assistance. Explore its features and benefits on the Desku website.
About Desku
Desku is a powerful help desk software solution designed to enhance customer support and retention. Our platform integrates live chat, email, and social media platforms into one centralized system, ensuring seamless communication with your customers and streamlining your support process. This not only boosts customer loyalty but also provides a more efficient and unified support system.
We understand that different industries have unique needs, which is why Desku offers a range of tailored features and solutions. Whether you're in the retail, education, or NGO sector, we've got you covered. Our tool includes shared email inboxes, social media inboxes, live chat software, and a customer knowledge base powered by Artificial Intelligence (AI). And for your convenience, we support popular e-commerce platforms like WooCommerce, Ecwid, and Shopify.
At Desku, we take pride in our AI-powered assistant that ensures instant response and allows you to automate customer support. Even when your support team is unavailable, our AI assistant can provide real-time assistance. Simplicity is also at the core of our platform, as we aim to revolutionize customer communication with our intuitive interface.
In addition to the above, Desku offers comprehensive helpdesk software features such as ticket management, macros, views, and ticket automation. Our live chat software includes instant support, shortcuts, chat form customization, and notifications. And if that's not enough, you can even create your own chatbots using our easy-to-use drag-and-drop interface, providing instant responses to customer queries.
Looking towards the future, Desku is constantly innovating and has upcoming features in marketing and automation to help elevate your business's marketing strategies. This includes forms and landing pages, marketing automation, email sequences, and an email template builder.
Find out more about Desku and its features by visiting our website. Here, you'll find guides, blogs, and resources to help you learn, explore, and master our tool. Pricing information can also be found on our website. Join the growing number of businesses that rely on Desku for their customer support needs!