Deflekt

Welcome to Deflekt.ai, the ultimate AI tool for automating customer support email replies. Our innovative platform empowers users to effortlessly deflect emails before they even reach their support inbox, allowing your support team to concentrate on resolving real issues and improving customer satisfaction.

With Deflekt.ai, you have the flexibility to utilize your existing AI chatbot or take advantage of our state-of-the-art built-in AI bot to seamlessly handle incoming emails. Our tool offers a wide range of features to streamline your customer support process, including inbox alias for automatic processing, efficient data extraction and fetching of accurate answers, and a fallback scenario option for use when the tool is deactivated or reaches its plan limit. Plus, we ensure a seamless customer experience by enabling customers to easily reply to incorrect AI chatbot answers.

Monitoring and optimizing your email operations has never been easier. With Deflekt.ai's intuitive dashboard, you can effortlessly keep track of key metrics such as email ingestion, deflection rates, and more. Stay informed and make informed decisions to continuously improve your customer support strategy.

Our commitment to providing a seamless user experience extends beyond our core functionality. Deflekt.ai supports various integrations, allowing you to effortlessly bring your own AI chatbot or leverage well-known providers like Mendable, AskAI, and Chatbase. Additionally, our built-in AI capabilities empower users to input URLs or knowledge base sitemaps, ensuring accurate and reliable responses to customer inquiries.

Deflekt.ai offers a range of plans tailored to your unique needs. Start with our free plan, which includes limited deflections and inboxes, or upgrade to our paid plans for higher deflection limits and access to additional features tailored to enhance your customer support operations. Please note that we do not offer refunds for canceled paid plans.

Language is no barrier with Deflekt.ai. You have full control over the reply email template strings, allowing for easy customization to suit your audience. Additionally, most AI providers are compatible with multiple languages, ensuring efficient and accurate responses across a diverse customer base.