Abbot

Welcome to Abbot, the AI tool designed to revolutionize customer-facing teams in Slack. Our programmable smart assistant is here to enhance your customer experience by streamlining your communication processes.

Abbot excels at monitoring and managing shared Slack channels, freeing you from the burden of constantly juggling notifications and searching through numerous channels. With seamless integration capabilities, Abbot can connect with popular ticketing systems like Zendesk and GitHub.

One of Abbot's standout features is its ability to be trained on documentation. Say goodbye to manual searching for answers! Abbot can now respond promptly when a customer inquires about how to perform a particular task.

Abbot goes beyond just providing quick responses. It automatically tags conversations, making it effortless for users to locate relevant discussions. Moreover, it offers automatic summarizations and suggests appropriate next steps based on the conversation at hand.

Excitingly, Abbot enables the execution of automations directly from Slack. Whether you're working in C#, JavaScript, or Python, Abbot allows you to create and run your own custom scripts. Empowerment is key!

Our pricing plans cater to different needs. The Team Plan is priced at $49 per month per agent and includes conversation monitoring, automated escalations, topic tagging, as well as activity dashboards and insights. For a more premium experience, the Enterprise Plan offers priority support, customizations, and additional integrations.

With Abbot, your team can effortlessly stay on top of customer conversations, enhance responsiveness, and deliver an exceptional customer experience. By automating repetitive tasks and providing easy access to relevant information and data, Abbot truly simplifies your workflow.